/* BotConnector AI Support V3 Widget Styles */

:root {
  --bc-ai-navy: #0B1020;
  --bc-ai-indigo: #5B5FEF;
  --bc-ai-indigo-hover: #4a4edb;
  --bc-ai-bg: #F6F7FB;
  --bc-ai-card: #FFFFFF;
  --bc-ai-ink: #101828;
  --bc-ai-muted: #667085;
  --bc-ai-border: #E7E9F2;
  --bc-ai-ok: #22C55E;
}

/* Floating Launcher Button */
.bc-ai-launcher {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 9998;
  background: var(--bc-ai-navy);
  color: #FFFFFF;
  border: 1px solid rgba(255, 255, 255, 0.15);
  padding: 12px 20px;
  border-radius: 99px;
  font-family: Inter, ui-sans-serif, -apple-system, sans-serif;
  font-size: 14px;
  font-weight: 750;
  display: inline-flex;
  align-items: center;
  gap: 10px;
  cursor: pointer;
  box-shadow: 0 10px 30px rgba(11, 16, 32, 0.28);
  transition: transform 0.2s ease, box-shadow 0.2s ease, background-color 0.2s ease;
}

.bc-ai-launcher:hover {
  transform: translateY(-2px);
  background: #111a33;
  box-shadow: 0 14px 38px rgba(91, 95, 239, 0.35);
}

.bc-ai-launcher .sparkle {
  color: #a5b4fc;
  font-size: 15px;
}

/* Chat Window Panel */
.bc-ai-window {
  position: fixed;
  bottom: 84px;
  right: 24px;
  z-index: 9999;
  width: 420px;
  max-width: calc(100vw - 32px);
  height: 600px;
  max-height: calc(100vh - 110px);
  background-color: #FFFFFF !important;
  border: 1px solid var(--bc-ai-border);
  border-radius: 20px;
  box-shadow: 0 20px 50px rgba(11, 16, 32, 0.22);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  font-family: Inter, ui-sans-serif, -apple-system, sans-serif;
  opacity: 0;
  transform: translateY(16px) scale(0.97);
  pointer-events: none;
  transition: opacity 0.25s ease, transform 0.25s ease;
}

.bc-ai-window.open {
  opacity: 1;
  transform: translateY(0) scale(1);
  pointer-events: auto;
  background-color: #FFFFFF !important;
}

/* Header */
.bc-ai-header {
  background: var(--bc-ai-navy) !important;
  color: #FFFFFF;
  padding: 16px 20px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
}

.bc-ai-header-left {
  display: flex;
  align-items: center;
  gap: 10px;
}

.bc-ai-header-icon {
  width: 28px;
  height: 28px;
  background: rgba(91, 95, 239, 0.25);
  border: 1px solid rgba(91, 95, 239, 0.4);
  border-radius: 8px;
  display: grid;
  place-items: center;
  font-size: 13px;
  color: #a5b4fc;
}

.bc-ai-header-title {
  font-size: 14.5px;
  font-weight: 800;
  margin: 0;
  color: #FFFFFF;
  display: flex;
  align-items: center;
  gap: 8px;
}

.bc-ai-status-dot {
  width: 7px;
  height: 7px;
  background: var(--bc-ai-ok);
  border-radius: 50%;
  box-shadow: 0 0 0 3px rgba(34, 197, 94, 0.25);
}

.bc-ai-close-btn {
  background: transparent;
  border: none;
  color: #98a2b3;
  font-size: 20px;
  cursor: pointer;
  padding: 4px 8px;
  border-radius: 6px;
  transition: color 0.15s ease, background 0.15s ease;
}

.bc-ai-close-btn:hover {
  color: #FFFFFF;
  background: rgba(255, 255, 255, 0.1);
}

/* Message Stream */
.bc-ai-messages {
  flex: 1;
  background-color: #F6F7FB !important;
  padding: 16px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 12px;
  scroll-behavior: smooth;
}

.bc-ai-msg {
  max-width: 88%;
  padding: 12px 16px;
  border-radius: 16px;
  font-size: 13.5px;
  line-height: 1.55;
  word-break: break-word;
}

.bc-ai-msg.user {
  align-self: flex-end;
  background: var(--bc-ai-indigo);
  color: #FFFFFF;
  border-bottom-right-radius: 4px;
}

.bc-ai-msg.bot {
  align-self: flex-start;
  background: #FFFFFF !important;
  color: var(--bc-ai-ink);
  border: 1px solid var(--bc-ai-border);
  border-bottom-left-radius: 4px;
  box-shadow: 0 2px 8px rgba(11, 16, 32, 0.04);
}

.bc-ai-msg.bot pre, .bc-ai-msg.bot code {
  background: #F1F3F9;
  padding: 2px 6px;
  border-radius: 4px;
  font-size: 12px;
  font-family: monospace;
}

/* Quick Pills */
.bc-ai-pills {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 8px;
}

.bc-ai-pill {
  background: #EEF0FF;
  color: var(--bc-ai-indigo);
  border: 1px solid #D8DCFC;
  padding: 6px 12px;
  border-radius: 99px;
  font-size: 12px;
  font-weight: 700;
  cursor: pointer;
  transition: all 0.15s ease;
}

.bc-ai-pill:hover {
  background: var(--bc-ai-indigo);
  color: #FFFFFF;
  border-color: var(--bc-ai-indigo);
}

/* Action Links Navigation Buttons */
.bc-ai-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 10px;
  padding-top: 8px;
  border-top: 1px solid #E7E9F2;
}

.bc-ai-action-btn {
  background: #F8FAFC;
  color: var(--bc-ai-indigo);
  border: 1px solid #CBD5E1;
  padding: 5px 10px;
  border-radius: 6px;
  font-size: 11.5px;
  font-weight: 700;
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  transition: all 0.15s ease;
}

.bc-ai-action-btn:hover {
  background: var(--bc-ai-indigo);
  color: #FFFFFF;
  border-color: var(--bc-ai-indigo);
}

/* Sources Box */
.bc-ai-sources {
  margin-top: 8px;
  padding-top: 8px;
  border-top: 1px solid #E7E9F2;
  font-size: 11.5px;
  color: var(--bc-ai-muted);
}

.bc-ai-source-link {
  color: var(--bc-ai-indigo);
  text-decoration: none;
  font-weight: 650;
  display: inline-block;
  margin-right: 8px;
}

.bc-ai-source-link:hover {
  text-decoration: underline;
}

/* Ticket Draft Confirmation Card */
.bc-ai-draft-card {
  background: #FAFBFD;
  border: 1px solid #D8DCFC;
  border-radius: 14px;
  padding: 14px;
  margin-top: 10px;
}

.bc-ai-draft-title {
  font-size: 12px;
  font-weight: 800;
  color: var(--bc-ai-indigo);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  margin-bottom: 4px;
}

.bc-ai-draft-subject {
  font-size: 13.5px;
  font-weight: 750;
  color: var(--bc-ai-ink);
  margin-bottom: 8px;
}

.bc-ai-draft-actions {
  display: flex;
  gap: 8px;
  margin-top: 12px;
}

.bc-ai-btn-confirm {
  background: var(--bc-ai-indigo);
  color: #FFFFFF;
  border: none;
  padding: 7px 14px;
  border-radius: 8px;
  font-size: 12.5px;
  font-weight: 750;
  cursor: pointer;
  transition: background 0.15s ease;
}

.bc-ai-btn-confirm:hover {
  background: var(--bc-ai-indigo-hover);
}

.bc-ai-btn-cancel {
  background: transparent;
  color: var(--bc-ai-muted);
  border: 1px solid var(--bc-ai-border);
  padding: 7px 14px;
  border-radius: 8px;
  font-size: 12.5px;
  font-weight: 650;
  cursor: pointer;
}

/* Input Area */
.bc-ai-input-wrap {
  padding: 12px 16px;
  background: #FFFFFF !important;
  border-top: 1px solid var(--bc-ai-border);
  display: flex;
  align-items: center;
  gap: 8px;
}

.bc-ai-input {
  flex: 1;
  border: 1px solid var(--bc-ai-border);
  border-radius: 12px;
  padding: 10px 14px;
  font-size: 13.5px;
  font-family: inherit;
  outline: none;
  background: #F9FAFC;
  transition: border-color 0.15s ease, background 0.15s ease;
}

.bc-ai-input:focus {
  border-color: var(--bc-ai-indigo);
  background: #FFFFFF;
}

.bc-ai-send-btn {
  background: var(--bc-ai-indigo);
  color: #FFFFFF;
  border: none;
  width: 38px;
  height: 38px;
  border-radius: 12px;
  display: grid;
  place-items: center;
  cursor: pointer;
  font-size: 14px;
  transition: background 0.15s ease, transform 0.15s ease;
}

.bc-ai-send-btn:hover {
  background: var(--bc-ai-indigo-hover);
  transform: scale(1.04);
}

.bc-ai-send-btn:disabled {
  background: #D0D5DD;
  cursor: not-allowed;
  transform: none;
}

/* Thinking Indicator & Microcopy */
.bc-ai-thinking-wrap {
  display: inline-flex;
  align-items: center;
  gap: 3px;
  color: #475467;
  font-size: 13px;
  font-weight: 500;
}

.bc-ai-thinking-text {
  color: #475467;
  font-size: 13px;
  transition: opacity 0.2s ease;
}

.bc-ai-dot-pulse {
  display: inline-flex;
  gap: 1.5px;
}

.bc-ai-dot-pulse span {
  animation: bc-ai-dot 1.4s infinite ease-in-out both;
  font-weight: 700;
  color: var(--bc-ai-indigo);
}

.bc-ai-dot-pulse span:nth-child(1) {
  animation-delay: -0.32s;
}

.bc-ai-dot-pulse span:nth-child(2) {
  animation-delay: -0.16s;
}

@keyframes bc-ai-dot {
  0%, 80%, 100% {
    opacity: 0.2;
    transform: scale(0.85);
  }
  40% {
    opacity: 1;
    transform: scale(1.15);
  }
}

/* Mobile Responsiveness */
@media (max-width: 480px) {
  .bc-ai-window.open {
    position: fixed !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    bottom: 0 !important;
    width: 100vw !important;
    height: 100vh !important;
    max-width: 100vw !important;
    max-height: 100vh !important;
    border-radius: 0 !important;
    background-color: #FFFFFF !important;
    z-index: 999999 !important;
  }
  .bc-ai-messages {
    background-color: #F6F7FB !important;
  }
  .bc-ai-launcher {
    bottom: 16px;
    right: 16px;
  }
}